Reducing operational blind spots across North America’s retail footprint
Live
Enterprise SaaS
Vibe coding
Design sprints
0-1 product design
Data visualization
User testing
Ria Vijay
Product Designer
Building data-driven, AI-enabled SaaS and enterprise tools that bring structure and speed to complex operations.
Currently, consumer experiences @
Previously worked with:
Featured projects
Featured projects
Explore my recent work
Explore my recent work
Reducing operational blind spots across North America’s retail footprint
Reducing operational blind spots across North America’s retail footprint
Live
Enterprise SaaS
0–1 product design
Vibe coding
Design system
Data visualization
Elevating AI-powered customer experience to resolve billing issues for a 143M customer base
Elevating AI-powered customer experience to resolve billing issues for a 143M customer base
Live
B2C
Human–AI interaction
Design sprints
Prompt design
Conversational AI
Improving corporate fleet safety with AI-powered voice guidance
Improving corporate fleet safety with AI-powered voice guidance
Shipped
Experience design
Voice AI
Conversation design
Human–AI interaction
Collin Carnahan
Principal Product Designer, T-Mobile
Ria was a wonderful partner who brought structure + momentum to complex, open-ended problems. She led UX across several features for our AI experiences, facilitated stakeholder sessions that directly informed development. She also built quick, defined prototypes that helped us test ideas with customers and stakeholders before committing to a direction. I especially appreciated how collaborative & receptive to feedback she was. She quickly became a trusted partner across Product, Engineering, and Research, while also helping us strengthen our design practices at T-Mobile.
Shayan Menahi
AI Product Manager, T-Mobile
Ria led design for our GTM features for T-Mobile's AI experiences. As a PM, I truly appreciated having Ria on my team, as she demonstrated strong diligence, commitment, and skill in the work that she delivered. Ria's attention to detail is impressive. Her stepping up to lead design critiques shows drive, and I believe she'd be a valuable asset to any team she joins.
Vimalesh Mallya
User Experience Lead, Bosch Global
Ria has a deep interest in quickly learning and establishing new workflows contextual to the product and its ecosystem. I got to work with Ria on developing scalable UX frameworks and designing VUI for an employee safety mobility solution. Her iterative and exploratory design approaches leveraging AI, along with her ownership and dependability, helped in laying a good foundation to build on. She delivered the voice experience for key features along with a future roadmap for other features informed by insights from the field.
Matthew Gasper
Senior Industrial Engineer, Starbucks
Ria brought a strong blend of research driven thinking and design craft, translating real user needs and technical constraints into practical solutions. She knew exactly how to break down the problem and tackle it bit by bit. She has a thorough and rigorous design process with strong technical skills. Thoughtful with feedback and deeply committed to quality, she is a teammate any team would be lucky to have.
Prashanth Rajivan
Industrial Engineer, Starbucks
I mentored Ria on the Starbucks data pipeline dashboard, where she led the end to end UX process from research and planning to PRD creation and high fidelity design. She delivered the product build, ensured smooth handoff across teams, and brought a strong balance of structured thinking and design detail. She is a valuable contributor to any product team.
Lauren Updyke
Executive Director, The Whole U, UW
Ria has been an incredible asset to The Whole U team. She led the design of our new website & marketing materials with creativity, precision and a strong eye for detail. Reliable, likeable, and hardworking, Ria consistently delivers high-quality work and is a joy to collaborate with!
Abraham Geroge
Managing Director, Six30 Labs
Working with Ria was a pleasure. She communicated excellently, quickly adapted to our changing preferences, and explained her approach clearly. Her proactive nature, exceptional client coordination, and commitment to quality were evident throughout the project. Ria surpassed our expectations and significantly contributed to the team. I highly recommend her for future opportunities!
Samuel Mathew
Creative Director, Six30 Labs
Ria proved herself a valuable asset during her time with our multi-disciplinary design team. Her design sense would contribute fresh perspectives to projects. She approached tasks with enthusiasm, eagerly seeking opportunities to learn and grow. Her collaborative spirit and dedication to delivering quality work made her a pleasure to work with. Her UX approach to B2B products is note-worthy.
Kavya Jyothish
Product Manager, Six30 Labs
What truly sets Ria apart is how deeply she grounds her design work in research and user insight. She is persistent, and always willing to put in the extra effort to get things right, even when it means more work. Her design sense is not just visually strong but also meaningful & user driven. She spins up quick PoCs that deliver the right idea to stakeholders and is excellent at managing client communications. She brings a rare mix of care, craft, and resilience to everything she works on.
Ann Sankey
Founder, Nava Design Labs
Working with Ria on our website has been a delight. Her creative vision and attention to detail brought our brand to life with a beautiful, functional, and user-friendly website. She turned my vague ideas into very compelling designs and consistently exceeded my expectations! Her professionalism and dedication were evident throughout the project. Highly recommend Ria for standout web design.
Tarun Kumar
Post Doctoral Researcher, Indian Institute of Science
Ria's talent and dedication greatly impacted our EdTech and sustainable design projects, here, at the Indian Institute of Science. Her enthusiasm for learning, problem-solving skills, and attention to detail were exceptional. With excellent communication and openness to feedback, she effectively integrated theory with practice. Ria is highly recommended for roles requiring dedication, intelligence, and collaboration.
hello, I’m Ria
Building data-driven, AI-enabled SaaS & enterprise tools that bring structure + speed to complex operations.
Currently, desiging AI experiences @
Previously worked with
Ria Vijay
Product Designer
Building data-driven, AI-enabled SaaS and enterprise tools that bring structure and speed to complex operations.
Previously worked with:
Ria Vijay
Product Designer
Building data-driven, AI-enabled SaaS and enterprise tools that bring structure and speed to complex operations.
Currently, designing AI consumer experiences @
Previously worked with:
Featured projects
Explore my recent work
Reducing operational blind spots across North America’s retail footprint
Designed a real-time equipment-data dashboard that turns machine data into actionable insights for industrial engineers + store managers. Shipped to 100% adoption across 18,000+ stores.
Live
Elevating AI-powered customer experience to resolve billing issues for a 143M customer base
Across billing, payments, and quick purchase, I shaped how customers get real value from T-Mobile’s AI assistant, end to end: how the agent behaves, the UI customers see, and how the AI thinks and responds.
Live
Improving corporate fleet safety with AI-powered voice guidance
Designed the UX layer of an AI fleet-safety system, using real-time IoT signals and voice nudges to improve driving behavior and enable SOS support, lifting user comprehension.
Shipped
Unifying construction operations to drive faster issue resolution & on-site efficiency in prop-tech
Unified fragmented construction workflows into one role-based platform, so teams could track progress, resolve on-site issues and stay in sync, cutting task completion time by 42%.
Live
Unifying construction operations to drive faster issue resolution and on-site efficiency
Helped teams coordinate work, track progress, resolve issues faster, improve cross team coordination
Live
B2B SaaS
Dashboard design
Wireframes
Prototyping
Heuristic evaluation
inclusive design
Improving corporate fleet safety with AI-powered voice guidance
Design for monitoring driving behavior, using real-time IoT signals and AI-powered voice nudges to improve driving behavior and enable SOS support.
Experience design
Shipped
Conversational AI
Human-AI interaction
Designing for gen AI
UX research
